So I got my social security (retirement) benefits confirmation letter, and it stated my first check was being deposited 12/24. (hello, already past.) So I went online for my bank to check.
On 12/20 it showed a direct deposit for social security, for $0.00. What the heck?
I called the bank; they confirmed this and said it looked like a test run, to see if it was a valid account. But nothing had occurred since.
I called Social Security; automatron hell. I went online. It showed on 12/19 there was a deposit for the amount SS told me it was going to be, not $0.
I emailed my Social Security guy (who I had talked to and previously communicated with.) He confirmed the deposit on 12/19, (and that my bank hadn’t rejected it/returned the funds), but when I told him what happened and asked for proof of the deposit, he said he couldn’t provide it by mail, and I had to visit my local Social Security office. :: groan :: (he was nice and apologized for the inconvenience, at least…)
I work until 12:30 tomorrow. I will go home afterwards and pick up hubby to go with me. I’m sure I’m going to enter bureaucratic hell. Social security says they paid. The bank says they didn’t. Who’s going to budge? I suspect I’ll get some paperwork (I hope) from the SS office, to take to the bank branch, of proof of deposit. And pray they (my bank) find it or will accept it. I will have to confirm with SS what bank/routing info they have, but it must be right or there wouldn’t be a ‘Social Security for my full name’ ACH direct deposit on my account (even if for the wrong amount, zero)….if they had it wrong, correct?
I’m flummoxed. Hope for the best but prepare for the worst. Why couldn’t this go smoothly? 😦